Radiator Flush- What’s in it for me?
Over time rust, scale and other harmful residues can build up throughout your engine’s cooling system.
Traditional methods of simply draining the radiator will not remove all of your old coolant or clean your system.
If used fluid and residue is left in your radiator, it will contaminate the new coolant and eventually can cause clogging and overheating that will decrease the life of your radiator, heater core, thermostat, water pump, and consequently, major engine components.
Overheating due to contaminated coolant is the 2nd biggest cause of vehicle breakdown according to the highway transportation board of North America.

What is happening under the hood?

• We add a flush additive to the old coolant, to loosen contaminants and clean the system
• Our advanced exchange techniques remove virtually 100% of old fatigued coolant in just 15 minutes.
• Removal of rust and corrosion in the system

• Breakdown and removal in hard water scale, phosphate sludge, and silica gel in the heater core

• When we add the new coolant, we also include a conditioning additive, to protect your cooling system from future wear

• We utilize a clean, safe and environmentally friendly chemical recycling process
When should the service be done?
It is recommended that this service be done every 2 to 4 years, or every 50,000-100,000 km to improve the overall efficiency of your cooling system.
With our Global Long Life Coolant, the recommended service intervals are every 4 years, or 100 000 km.

What are the benefits?
There are many valuable benefits your vehicle will receive from this service:

Clean anti-freeze will not only extend the life of all parts involved in the cooling system, but prevent heat damage to other critical parts of the engine as well.

With new coolant, your engine will run cooler, and more efficiently.

Our Global long life antifreeze will protect your engine for four years without replacement.

At Mobil 1 Lube Express we specialize in critical fluids for your car; Oil Changes, Engine, Transmission, Radiator, Power Steering, fuel system and so much more.

For an appointmant call:

Mobil 1 Lube Express
2305 Enterprise Way
Kelowna, BC V1X 7E1
Ph: 250-861-LUBE (5823)
http://mobil1lubeexpress.blogspot.com/

Would you like fries with your Order?

In this economy it’s important to add additional sales to your order without coming across as pushy. Every day sales teams are leaving out sales that customers would have willingly purchased with you.
In most organizations the salesman is so happy to make the initial sale that they actually forget or refuse to offer accessories items that will compliment the original purchase.

I learned a long time ago never assume that the person I was selling to was in the same monetary position as me. Sometimes we assume that because we are tight for money others are too, or we read about a recession and expect that everyone has tightened their purse strings. Not so!!

Every Product sold has an accessory item that will enhance the purchase. When buying a suit I am always offered or shown the appropriate shirt, ties, belts and socks that match the original sale. In the shoe business it’s the purse that matches the shoes or the polish that will help with the upkeep. In selling websites the up sell is the hosting package or the yearly SEO package that comes with the site or the newsletter attachment to market the products on the site.

When was the last time you bought just a hamburger? ” Would you like fries with your order? “, has become the staple of the fast-food industry.

Why up selling is so profitable?
The best part of up selling is that it’s practically effortless. Since it’s done after the customer has decided to go ahead with a major purchase, the hard part of the sales conversation has already been done. You’ve already established rapport, identified the customer’s needs, summarized, presented benefits, asked for the order and handled objections. Up selling is just presenting the information in a “by-the-way” fashion.

One of the most effective up selling techniques is getting the customer to use the product in your location. A hairdresser for example, might put hair gel in the customer’s hand and show them how to apply it themselves. By showing the client how to get the salon look at home, they create a value-added up sell.

At the retail level, it’s a good idea to group related and similar products then offer the add on at a package price. If someone is getting a haircut and you talk to them about shampoo and conditioners, it only makes sense to show them a package deal that groups hair products at a package price.

What to Offer?

Think about your business. What else can you offer customers or clients while they’re making their first transaction with you?

Can you offer:
• A discount on a related product or service?
• A volume discount if they buy more now?
• A special priced combination package including the initial product or service?
• Extended warranties or support packages
• Additional cables, batteries, cleaning products, etc……..
Your offer should include preferential special pricing. Most customers will accept the up selling offer when it’s a good value and the customer feels they are saving money.

The profit from the up selling portion often exceeds the profit on the initial product or service, because there are no additional expenses involved. The customer is already in the store and you have a captured audience.

Offer an incentive program to your sales team for up selling a specific line of accessories.

The Challenge

This week choose an accessory item in your business and offer it to every customer for the next month. You will add additional sales to your bottom line and increase your profit. Not everyone will buy, but if you don’t ask you’ll never make the sale.

If every day you service 10 clients and 3 buy a $25.00 dollar up sell accessory item, you will have an additional $75 dollars in the till. Now multiply $75 x 30 days in the month and you have now increased your totals sales for the month by $2250.00

Would you like fries with that order?

If you’re not making up selling offers to every new customer or client, start doing it now. It’s an easy way to boost your profits and Build Your Business.

Donald Robichaud
President
FloodLight Consulting – Build Your Business – 250-768-9415
http://www.floodlightconsulting.com/
http://donaldrobichaud.blogspot.com/

As most people are aware, the harmonized sales tax was introduced for British Columbia on July 23, 2009. Many people are wondering how the new tax, which will be effective on July 1, 2010, will impact the real estate industry including the purchase of new and used residential homes.

Once in place, the HST will apply where the GST currently applies. In addition to being payable on the purchase price of a new or substantially renovated home, HST will be payable on expenses such as real estate commissions, appraisal fees, and other services required in the course of a home purchase. As a result, all homebuyers, new and used, will likely pay more to purchase their house after July 1, 2010 then they would have if they had done so prior to July 1, 2010.

While the purchase of a used home will be exempt from HST, purchasers of new or substantially renovated homes after July 1, 2010 will be required to pay HST.

There will, however, be rebates in place so that purchasers of new homes under $400,000 will not be required to pay significantly more than they would prior to July 1, 2010. For purchases between $400,000 and $450,000, there will be a partial rebate to reduce the impact of the HST on the purchaser. Once the purchase price of a new home passes $450,000, the maximum rebate of 5% of the purchase price up to $20,000 will apply.

Are you wondering what will happen where a contract of purchase and sale is entered into prior to July 1, 2010 with the sale closing after July 1, 2010? Watch for a future Legal Alert article with respect to the transitional provisions once they become available.

If you have any questions about how the HST may impact your future home purchase, or any other real estate questions, please contact Una Gabie at gabie@pushormitchell.com or (250)869-1230.

Una’s practice includes residential and commercial real estate including purchases, sales and refinancing.

Well, there are a lot of exciting things going on with Elizabeth Soergel Photography – one of which is a new project called “SMILES FOR HAITI”.

As you all know the need in Haiti is still extremely high and will be for a long time to come. I was wondering what I could do and this idea came to me… My new studio will be opening on Feb 15th in the new INvue building on Springfield so why not do all sessions by donation for the first while. It’s a win win! I get to shoot in the studio (which is a lot of fun for me) and we can help a great cause.

Everyone who participates will receive a studio session as well as an 8×10 print of your choice and I am asking people to donate whatever they can. Every dollar counts. If anyone would like additional prints, they can be purchased with 10% off all sales going towards this great cause.

All funds will be donated through the Canadian Red Cross.

The value of the session and the 8×10 is $210 however I only ask people to donate whatever they can – $20, $50, $100, $200 – it’s completely up to you!!!

Call now to book your session – space is limited! 250.317.4395

Elizabeth Soergel Photography – Kelowna wedding & portrait photography serving Kelowna, Vernon, Lake Country, Winfield, Summerland, Peachland, Kamloops, Pentincton, Osoyoos, Oliver and more!